Frequently Asked Questions

 

General FAQ

如何更改收件資訊?


專案期間都可以做寄件資訊修改唷!請放心下單~ ① 您完成交易時的信箱會收到一封標題為 [敏迪選讀|2022 國際觀察曆] 付款完成通知 的信件,請檢查您各個可能使用的信箱,並找到此信件。 ② 點選信件中的「查詢訂單」,並透過您找到交易通知信的信箱進行登入。 ③ 若您想要更改收件資訊,請選擇「編輯收件資訊」的按鈕,在此,您可以修改您的收件人姓名、電話、地址、備註資訊,更改好後請更改好後請按下「確定更改」。




預購期間要如何取消訂單呢?


請寫信至專案客服信箱 mindyworldcalendar@gmail.com,並提供訂購姓名、下單編號、手機號碼,客服團隊會於 3 個工作天內確認回覆信件,並協助退款。




有什麼付款方式呢?


  • ATM 虛擬帳號轉帳:完成結帳時將取得當次訂單的專屬虛擬帳號(請確認務必取得繳費帳號),取得帳號後於 3 日內前完成轉帳,若未能完成;系統便會自動取消您此次訂單。
  • 超商代碼繳款:用於四大超商代碼機台,輸入代碼資料後列印繳費單於超商臨櫃繳費。取得帳號後於 3 日內前完成繳款,若未能完成;系統便會自動取消您此次訂單。
  • 信用卡:VISA、MasterCard、JCB、 UnionPay card 皆可使用




什麼時候可以收到產品呢?


第一批 8/20 以前預購者將於 10 月開始出貨;原訂於 11 月底的出貨計畫,因物料、產量追加進度將稍稍延後於 12 月初完成出貨,造成不便還請見諒。
電子發票將於出貨日開立並以電子形式寄出。




如何使用折扣碼?


  • 進入結帳頁面後,您只需要將獲得的折扣碼輸入「折扣優惠」欄位,點選「確認」後,系統將會自動為您扣除您所折抵的金額。
  • 教育方案不適用於折扣碼優惠。
  • 使用折扣碼折抵的訂單,同樣可以申請退貨,但折扣金額不會歸還,折扣碼也不會進行補發,請務必要謹慎使用。




教育方案適用範圍與使用方式


我們希望國際觀察曆成為你學習與教學上的一大助力!

  • 教育方案適用於「在校」及「新入學」的國高中、大專院校學生以及各級的教職員工,請注意 「收件人」必須是教育方案的身分持有人。
  • 您完成交易時的信箱會收到一封標題為 [敏迪選讀|2022 國際觀察曆] 付款完成通知 的信件,請依照信件指示提供相關證明。
  • 提供相關證明後,若符合教育方案資格,我們會於 5 個工作天內寄送 「審核通過」通知書。若無法確定資格,則會進一步要求相關證明,如學費收據、註冊詳情、學校簽章等。




收到商品後,是否可以退換貨?


  • 依照消費者保護法的規定,消費者享有商品貨到次日起七天猶豫期的權益。
  • 但請注意:猶豫期並非試用期,您所退回的商品必須回復原狀(須回復至商品到貨時的原始狀態)並且保持完整包裝(包括日曆本體、典藏盒、索引卡、地圖紙、贈品的完整性),切勿缺漏任何配件或損毀外盒,若因此產生整新費用等必要支出,將由您負擔,且不受限無條件退貨之規範。
  • 若原訂單達免運,退貨後未達免運門檻,將扣除運費後退款商品金額。
  • 若使用折扣碼的訂單需辦理退貨,未達活動門檻,將會取消折扣金額。




異業合作、媒體採訪要如何聯繫?


請來信 mindyworldcalendar@gmail.com 我們會有專人與您聯繫。




我想要揪團但數量超過 20 入組合


請來信 mindyworldcalendar@gmail.com 我們會有專人與您聯繫。




海外購物說明


  • 海外寄送沒有配合免運活動,因此請海外的朋友先來信 mindyworldcalendar@gmail.com 我們會為您試算運費。
  • 海外客人請務必提供完整收件資料(完整姓名、聯絡電話與收件地址),若有不完整的狀況將無法協助辦理出貨作業,敬請見諒!
  • 因海外地區航空包裹運送費時,且跨國退款作業繁瑣,故無法提供國外會員退換貨服務,請國外朋友們見諒。若收到瑕疵或錯誤商品,請於簽收包裹隔日算起7日內,提供瑕疵細部照片至客服信箱,並於信件內留下會員帳號與訂單資訊,客服將盡快協助您處理。
※ 若海外買家自行退回且運費到付,國際觀察曆有權不允收件,而運費及相關費用將由買家自行負擔





 

PPP FAQ

Where can small businesses learn how to apply for forgivable PPP assistance?


Join the Small Business Administration and the Washington Small Business Development Center every Friday at 10 AM for a virtual training about the PPP application process. This webinar is also viewable anytime through the Washington Small Business Development Center's (SBDC) on-demand online training center. View our calendar of trainings.




What can small business owners do to get ready to apply for forgivable PPP?


Here are a few things you’ll need to gather before applying for a forgivable PPP loan:

  • 2019 tax return
  • Updated 2019 and 2020 Business Profit and Loss statements
  • Amount of your highest average monthly payroll
  • Evidence of decreases in revenue from 2019 (pre-pandemic) to 2020




I still have questions and need help with my application. Who can provide me with direct assistance?


Contact a local technical assistance provider to walk you through the process and get you connected with a SBA approved, participating lender. For additional support contact the Washington State Small Business Development Center via email: washington@wsbdc.org or via phone: (833) 492-7232.




Where can I find a lender to process my forgivable PPP loan application?


View our list of lenders in Washington state [link to web page] that currently offer forgivable PPP lending or use the Small Business Administration’s Lender Match tool to find additional options.




I already took out a PPP loan. Can I apply for another forgivable PPP loan?


Existing PPP borrowers that did not receive loan forgiveness by December 27, 2020 can reapply for a First Draw PPP Loan if they previously returned some or all of their First Draw PPP Loan funds. A second PPP loan is only available to businesses that were in operation before February 15, 2020. They must have used up their initial PPP loan and have incurred a 25% or more reduction in revenue in 2020.




Who can apply for a forgivable PPP loan?


Eligible small entities that have 500 or fewer employees (300 or fewer for Second Draw loans) —including nonprofits, veterans' organizations, tribal organizations, self-employed individuals, sole proprietorships, and independent contractors—can apply. For additional information, see sba.gov.




When is the last day I can apply for a forgivable PPP loan?


Borrowers can apply for an initial PPP Loand or a Second Draw PPP until March 31, 2021.




Where can I apply for PPP loan forgiveness?


You can apply for loan forgiveness by working through your PPP lender. They will require you to collect financial information and can offer information specific to your circumstances.




What is new about the second round of forgivable PPP loans?


Forgivable PPP loans proceeds will be able to be used to cover additional expenses, including those associated with operations, property damage costs, supplier costs and worker protection expenses. Also, the Program’s eligibility is expanded to include 501(c)(6) non-profit organizations, housing cooperatives, direct marketing organizations, among other types of organizations. In addition, Congress enacted better tax treatment for PPP and made the load forgiveness process easier for loans under $150,000.




How is the forgivable PPP loan program helping underserved communities?


At least $15 billion was set aside for First Draw PPP loans to eligible borrowers with a maximum of 10 employees or for loans of $250,000 or less to eligible borrowers in low- or moderate-income neighborhoods. To promote access for smaller lenders and their customers, the Small Business Association initially only accepted loan applications from community financial institutions. The PPP is now open to all participating lenders.





 

Economic Injury Disaster Loan (EIDL) FAQ

What is the Targeted Economic Injury Disaster Loan (EIDL) Advance?


The Targeted EIDL Advance is a grant that provides businesses located in low-income communities up to $10,000 to ensure small business continuity, adaptation, and resiliency. It was signed into law on December 27, 2020, as part of the Economic Aid to Hard-Hit Small Businesses, Non-Profits, and Venues Act.




Can I apply for the Targeted EIDL Advance?


The Small Business Administration (SBA) is currently taking prior applicants only. If you received an EIDL Advance grant for less than $10,000, or you applied and didn’t receive a grant because funding ran out, you do not need to take any action at this time. The SBA will contact those who qualify directly.




I already applied for the Targeted EIDL Advance and haven’t received anything. Should I apply again?


Do not submit multiple EIDL applications. Only prior applicants will be considered for the Targeted EIDL Advance and the SBA will reach out to you if you qualify.




How can I prepare to apply for the Targeted EIDL Advance when it opens to new applicants?


To qualify for the Targeted EIDL Advance, new applicants must be located in a low-income community, demonstration more than 30% revenue loss since March 2, 2020, and have 300 or fewer employees. Additionally, all applicants may be asked to provide an IRS Form 4506-T to allow SBA to request tax return information on the applicant's behalf. Learn more about the Targeted EIDL Advance grant.




What is the COVID-19 Economic Injury Disaster Loan (EIDL) program?


The EIDL is a low-interest loan program designed to provide economic relief to businesses that are currently experiencing a temporary loss of revenue due to coronavirus (COVID-19).




Who can apply for the COVID-19 EIDL program?


Small business owners and qualified agricultural businesses with 500 or fewer employees in all U.S. states and territories are currently eligible to apply for a low-interest loan due to Coronavirus (COVID-19).




Can I apply for both COVID-19 EIDL and PPP?


Yes. Borrowers can apply for both the PPP and EIDL, although funds from both cannot be used for the same purpose. EIDL proceeds can be used to cover costs such as health care benefits, rent, utilities, and fixed debt payments. The Paycheck Protection Program loan proceeds must be used only for eligible payroll costs and certain eligible nonpayroll costs. The loan may be forgiven if all employee retention criteria are met and funds were used for eligible expenses.





 

Shuttered Venue Operators Grant (SVO)

ヨガの経験がなくても資格取得はできますか?


はい。ヨガのスクール And Yogaの講座に参加される方は約8割がヨガ未経験者です。初心者の方でも学べるよう、難しい専門用語を使わずにどんな方でも理解できる言葉選びを心がけております。これをきっかけに是非資格取得を目指してくださいね。




動画講座を購入したいのですが、クレジットカードは利用可能ですか?


はい。購入時に振り込みかクレジットカードかを選択できます。




パソコンを持っていないのですが携帯電話で視聴は可能ですか?


通勤時や家事の合間にも学べるように、パソコンか携帯電話のどちらからでもご視聴頂けます。その時々のご都合に合う方でご視聴くださいね。





 

Working Washington Grants: Round 4 FAQ

ヨガの経験がなくても資格取得はできますか?


はい。ヨガのスクール And Yogaの講座に参加される方は約8割がヨガ未経験者です。初心者の方でも学べるよう、難しい専門用語を使わずにどんな方でも理解できる言葉選びを心がけております。これをきっかけに是非資格取得を目指してくださいね。




動画講座を購入したいのですが、クレジットカードは利用可能ですか?


はい。購入時に振り込みかクレジットカードかを選択できます。




パソコンを持っていないのですが携帯電話で視聴は可能ですか?


通勤時や家事の合間にも学べるように、パソコンか携帯電話のどちらからでもご視聴頂けます。その時々のご都合に合う方でご視聴くださいね。